◆ Bath's Leading Property Maintenance Company

Your Property, Our Responsibility.

Over 20 years caring for homes and businesses across Bath and the surrounding villages — gas, plumbing, electrics, roofing and everything in between, all from one trusted in-house team.

Get in Touch Call 01225 690069

◆ All Trades, One Call

One trusted team. Every trade you need.

From a leaking towel rail to a full bathroom renovation — our in-house engineers, plumbers, electricians, roofers and carpenters handle every job. No subcontractors. No job too big or small.

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◆ Domestic & Commercial

Same-day response. Two decades of trust.

From burst pipes to commercial maintenance contracts — Bath homeowners, landlords and businesses rely on GEM for fast, professional, fully-regulated service.

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Why Bath Chooses GEM

Six reasons we're trusted across the city

From historic terraces to commercial premises, Bath homes and businesses come back to GEM because the experience is consistently better. Here's why.

Trusted

20+ years of consistent care

Local

Bath born & surrounding villages

Professional

Respect, neatness, integrity

Flexible

No job too big or small

Certified

Fully industry regulated

Same-Day

Emergency response capability

What You Can Expect

The GEM Solutions standard — every job, every time

Our reputation across Bath wasn't built on big promises — it's built on small daily standards. Here's what every client gets, whether the job is replacing a tap or fitting an entire bathroom.

✓ A fully in-house engineer or tradesperson — never a subcontractor
✓ Clear, honest pricing communicated upfront
✓ Tidy work — your home left as we found it (or better)
✓ Friendly office team who actually pick up the phone
✓ Same-day response capability for genuine emergencies
✓ Fully industry-regulated, certified work to current standards

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20+

Years of property
care in Bath

5-Star Reviews

What Bath homeowners and businesses say

Five-star service shouldn't be a marketing claim — it should be normal. Here's what our clients across Bath and the surrounding villages have to say about working with us.

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★★★★★

"GEM Solutions are a great company — the staff in the office are particularly helpful and the company provides services to a very high standard. Highly recommended."

Verified ClientBath, Somerset

★★★★★

"GEM Solutions were excellent to work with, efficient and resolved my problem with ease. Everyone was super helpful and friendly especially Justin and Zack who helped massively. I would highly recommend and will be going back myself for sure!"

Verified ClientPraised Justin & Zack

★★★★★

"What a great service! We had a central heating leak at a crucial moment, saved by Gem on the same day we called. Absolute lifesavers — couldn't recommend them more."

Verified ClientSame-day emergency

★★★★★

"Brilliant service from the team at GEM Solutions. Over the moon with the work they carried out, will 100% be using and recommending them to others. A special mention to Kelly and the office team — nothing was ever too much trouble."

Verified ClientPraised Kelly

★★★★★

"Excellent service. Mark did a great job extending the wiring in our garage. Kept us informed, was very friendly and left everything neat and tidy. Exactly what you want from a tradesperson."

Verified ClientPraised Mark

★★★★★

"GEM Solutions are a great company — the staff in the office are particularly helpful and the company provides services to a very high standard. Highly recommended."

Verified ClientBath, Somerset

★★★★★

"GEM Solutions were excellent to work with, efficient and resolved my problem with ease. Everyone was super helpful and friendly especially Justin and Zack who helped massively. I would highly recommend and will be going back myself for sure!"

Verified ClientPraised Justin & Zack

★★★★★

"What a great service! We had a central heating leak at a crucial moment, saved by Gem on the same day we called. Absolute lifesavers — couldn't recommend them more."

Verified ClientSame-day emergency

★★★★★

"Brilliant service from the team at GEM Solutions. Over the moon with the work they carried out, will 100% be using and recommending them to others. A special mention to Kelly and the office team — nothing was ever too much trouble."

Verified ClientPraised Kelly

★★★★★

"Excellent service. Mark did a great job extending the wiring in our garage. Kept us informed, was very friendly and left everything neat and tidy. Exactly what you want from a tradesperson."

Verified ClientPraised Mark

How We Work

A simple, straightforward way to get your property sorted

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GEM Solutions engineer arriving at a Bath property

Get in touch — we actually answer

Call, email or send a message and you'll speak to Kelly and the office team. No call centres, no chatbots — just helpful people who know our engineers, know Bath, and know how to get your job booked in quickly. For emergencies, same-day response wherever possible.

Call 01225 690069

Assessment & honest quote

We assess the work properly — onsite if needed — and give you a clear, honest quote with no surprises down the line. You know exactly what you're getting and what it'll cost.

The right tradesperson — every time

Because every engineer is in-house, we send the person genuinely suited to your job — Justin, Zack, Mark or another of the team. Skilled, polite, and respectful of your home.

The job done properly

Whether it's a five-minute fix or a five-week project, the standard is the same — clean, tidy, certified work to current regulations. We don't leave until you're happy.

Aftercare you can rely on

Need us back? You call the same number, you get the same team. That's why so many Bath households and businesses have used GEM for two decades.

Commercial Property Maintenance

One trusted partner for your commercial property

Landlords, lettings agents, hotels, hospitality venues and Bath offices rely on GEM Solutions for fast, professional, fully-regulated maintenance — under one roof.

Reactive call-outs & emergencies
Planned maintenance contracts
Multi-trade single-call coordination
Direct line to in-house engineers
Compliance certificates & reporting
Trusted across Bath for 20+ years

Commercial Services →

One Number. Every Trade.

01225 690069

Speak to our commercial team about contracts, call-outs and ongoing property maintenance across Bath.

Call the Commercial Team

FAQs

We've got answers

Two decades of property care across Bath means we've heard most questions before. Here are the ones we get asked most often.

We cover the whole of Bath city plus the surrounding villages — from Widcombe to Larkhall, Combe Down to Bathampton, and everywhere in between. If you're not sure whether your postcode is in our patch, just give Kelly and the office team a call on 01225 690069.

Yes — every single engineer and tradesperson at GEM is employed directly by us. We don't subcontract. That means the person on your doorstep has been chosen, trained and trusted by us, and you're getting consistent quality every time.

Wherever we can, yes. Burst pipes, central heating leaks, electrical faults — we'll always try to get a team to you the same day. Clients regularly tell us they were "saved by Gem on the same day we called."

Yes. We have a dedicated commercial division covering Bath landlords, lettings agents, hotels, hospitality and offices. We handle reactive call-outs, planned maintenance contracts and certification. Visit our commercial page for more.

Yes — GEM Solutions is fully industry-regulated, with certifications displayed in our footer. All gas, electrical and roofing work is carried out to current standards by appropriately qualified engineers, and we carry full insurance for your peace of mind.

No — no job too big or small. We're proud to handle five-minute fixes for long-standing clients just as readily as full bathroom installations and commercial maintenance contracts.

The fastest way is to call us on 01225 690069 — you'll speak directly with the office team. You can also fill in the contact form below or send a WhatsApp, and we'll get straight back to you.

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